Kennels and Catteries

Kennels and Cattery Bookings

ABM Cloud Hosted has the versatility and flexibility to help those who run any type of animal boarding business to manage their bookings, invoicing and customer contact smoothly and efficiently.

It can be particularly attractive for those who perhaps have a reception area from which the business is operated during the day whilst still needing to run the business from elsewhere, such as home in the evenings

If you have team who help you run the business they can be provided with the level of access you permit such as being able to simply view booking details of each animal boarded as they go about their animal care duties - perhaps on a tablet device or smart phone

If you are Interested give Roger a call on 07579 809890 to arrange a demonstration of the Avalon program and discuss your particular requirements from a bookings management system or drop an email to roger@avalonsoftware.co.uk

The tried-and-tested PC alternative

If you prefer to keep things simple and have your software running on your own Windows PC, our established PC-based system could be just what you’re looking for. It’s been helping boarding kennels and catteries run their businesses for many years, and has been continually refined to be easy to learn, straightforward to use and wonderfully efficient in day-to-day operation. No complicated setup and no need to rely on a cloud connection — just proven, dependable software that does what you need, when you need it.

What can Bookings Manager do for my business?

Diary

The electronic diary will quickly check availability, capture customer and pet details and note special requirements.

Bookings confirmations, letters and acknowledgements at the touch of a button.

No more need to generate individual word-processed letters or even hand write them - your customers get an even more professional service.

Easy monitoring of monies due and paid.

Deposits, hire fees and extra charges can be quickly processed so nothing is overlooked. Extra items can be added to an invoice at any time. All financial information is automatically stored in the database so you can track income.

Simple to monitor how your businesses performing.

Analyse hire rates for different pens or services (month to month or year on year)

View your forward bookings to ensure you maximise occupancy possibilities.

Plan ahead and take informed decisions that ensure your business runs efficiently and profitably

Financial information

Can be posted automatically into your accounts package avoiding the need for manual transfers or separate entries. Quicker accounting less likely to incur errors.

Improve your marketing effectiveness

Avalon Bookings Manager provides your most valuable source of all - an expanding database of customer information. Over time a customer profile starts to emerge which, at a glance, lets you know:

• those who have booked before and how often they have used your kennels.

• where new customers first heard of you, find out the best ways to promote your business.

• what each customer has spent with you - perhaps a loyalty scheme would encourage even more bookings.

• which geographical area do they come from, use this information to target advertising.

• what are the reasons for peoples’ bookings have they got special requirements?

• do some customer types respond more positively to special offers.

• how important is customer referral in winning new hirers?

• key information about each animal can allow you to cater better for specific needs and meet new legislation requirements.

This information is an invaluable resource that will help you to market your business more effectively. It allows you to approach your customers with specially tailored offers.